A big thanks to webhostingpad support in assisting to identify the website downtime issue. Few days back, we make changes to the domain dns server record and updated it via third party registrar. Unexpectedly there is problem arise and the webhostingpad review site went down for 3 days.
By the time we identify the website downtime, we initiate the live chat with support and hope to find out either its server problem. The support team take a few minutes to go through the problem and finally identify the problem is caused by DNS record which currently is with STATUS = INACTIVE. Which means the domain update process failed and caused the problem.
For domain name registered with third party registrar we have to contact the registrar and speak with the support team to get it fixed. It take about 10 minutes to identify and refresh the domain name record. And after that the domain is back to status active and the website is back online like normal.
Webhostingpad WHP support team is really helpful and experience in solving website problem. Thanks to their help, the webhostingpad web hosting blog is now are available online. Visit webhostingpad for their hosting features and latest promotion here!
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